Delete your BeePulse account
You can delete your BeePulse account and the data in it at any time. This page, published by Malex Software S.R.L., explains how, what is deleted and what we have to keep.
Delete it in the app
Open the BeePulse app, go to Settings → Privacy → Delete account, read the summary and confirm with your password. The deletion starts immediately and cannot be undone. The same option is in Settings on the web app, at app.beepulse.io.
Ask us to delete it
If you can no longer sign in, write to contact@malexsoftware.io from the email address of the account, with the subject “Delete my BeePulse account”. We confirm the request with you and complete the deletion within 30 days.
What is deleted
Your sign-in (email and password), your organisation and everything recorded in it: apiaries, hives, inspections, notes, photos, voice recordings, materials, your messages to our team and the readings of connected hive sensors, plus the notification tokens of your devices.
What we keep
Orders and invoices are kept for as long as the law requires. Nothing else is kept.
Delete only some data
You can delete an apiary or a hive from the app without deleting your account; its inspections, notes, photos and recordings are deleted with it.